Shipping policy

At ZELVÉE, we aim to deliver your jewellery safely and efficiently.

Order Processing

Orders are generally processed within [1–3 business days] after confirmation, excluding Sundays and public holidays.

Delivery Timeline

Estimated delivery time:

• Within India: [3–7 business days] after dispatch.

• Remote locations may require additional time.

These timelines are estimates and may vary due to courier operations, weather or other circumstances.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before payment.

Tracking

Once your order is dispatched, tracking details will be shared through the contact information provided at checkout, where available.

Incorrect Address

Customers are responsible for providing accurate delivery details. Additional charges may apply for re-shipping if an order is returned due to an incorrect or incomplete address.

Delays

ZELVÉE is not responsible for delays caused by courier partners, public holidays or circumstances beyond our reasonable control. We will assist customers in following up with the courier.

Contact

Email: zelvee.in@gmail.com